Disappearance of battlepacks and squad boosts

Question

Product: Battlefield 1Platform:PCSummarize your bug Disappearance of battlepacks and squad boostsHow often does the bug occur? Occasionally (10% - 49%)Steps: How can we find the bug ourselves? Try opening a few battlepacks after one another. Or activate a squad boost when one should be active already.What happens when the bug occurs? The battlepacks and squad boosts get reduced without actually having done what it's supposed to do.Please select your region EuropeIn what game mode did the bug occur? ConquestAMD or Nvidia Model Number gtx 1070Enter RAM memory size in GB 16‌&nbsp;Try opening a few battlepacks after one another, to a certain point when you open one but no animation or loot. There is nothing shown, nothing added to inventory and the amount of battlepacks goes down by 1. For the squad boosts you have to be ingame, try and activate one and when nothing shows up and you try to activate it again it actually takes 2 from your inventory and 1 is just wasted. I lost about 5-8 battlepacks and 5-7 squad boosts thanks to this bug.

ryanryank · Answer

Hey ,guy i am facing the same issue with you. I lost 3 battlepack since now. And i contact he EA helpers. They returned me two battlepack. But since now they haven't return the third missing battlepack. I don't know Why? They told my that they need investigate ..

ryanryank · Answer

that's my post link :https://answers.ea.com/t5/Bug-Reports/Missing-Battlepacks-Error/m-p/7115958#M8360.P,S:Sorry for my poor english speaking.

ea_atic · Answer

Hey&nbsp;@Dr_Mel0n, for missing items please get in contact with EA support. Missing content is not something we can help with on AHQ.
How to get in contact with EA support:
- https://help.ea.com/en/contact-us/

/Atic

bainto93 · Answer

I have the same problem going on. I spent 10,000 scraps on the big battlepack and lost it the same exact way. I contacted the support and they told me to bad! go farm it again or pay cash and if it messes up again to bad gl. I requested escalation but they told me nope sorry we did everything we could and if you dont ok me to leave ill terminate the chat.... i spent over a month farming this and was looking forward to this. I already lost internet and pushed me back about 3 weeks in getting it from hurricane michael..... then this happens.&nbsp;

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Disappearance of battlepacks and squad boosts

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