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Anonymous's avatar
Anonymous
12 years ago

Disconnection from PS3 network when starting battlefield

Good Day.

My problem is this: I turn on the ps3, it signs me in to ps3 network. I start bf4, the game starts up and then disconnects me from the ps3 network saying "You have lost connection to Playstation network and the EA servers. Online features will be unavailable" I am then returned to main menu page with the rolling sea and carrier in the background etc

I dont know if this makes a difference but i thought i would mention it. On my pc on battlelog i am signed in and i have just saved a new emblem to my profile, i also submitted/agreed to cookies prompt at the bottom left of the battlelog profile page.

Thanks in advance if you can help!

luke

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Same problem here on Xbox One... Every time I open Battlefield 4 it says Failed to Retrieve Battlepacks, and then I click on multiplayer and it loads for like 30 seconds then says "You have lost the connection to the EA Servers" 

    I was in a live chat with EA for like 3 hours last night, and they had me restart/unplug my Xbox, reset my modem/router, run some connection mapping test, uninstall/reinstall the game, open some ports on my modem/router, try a wired connection instead of wireless, and NONE of it worked. All he could say was "We are going to escalate it to the game developers". 

    My NAT is Open. I've been playing BF4 for months with no issues like this, and I was playing earlier last night just fine, turned my Xbox off for a couple hours, came back, and it wasn't working.

    Since its happening to me on Xbox One, obviously its not a PSN or Xbox Live issue... must be EA.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Got exactly the same problem Frozen,
  • Anonymous's avatar
    Anonymous
    12 years ago

    Me too, and glad to see others having it!

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