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GVlXxf's avatar
GVlXxf
New Ace
7 years ago
Solved

DX issue in win10 64bit

the game is launch at 2011, so it may be using DX10 or 11, my GPU is support DX12, so it should be not issue on older DX. so how to solve this issue, it's not issue on my GPU or DX software, as i hav...
battlefield 3
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hi @GVlXxf

Are you still having some trouble launching the game?

Try right-clicking on the desktop shortcut for Origin and select run as administrator or try running it in compatibility mode with an older OS.

When you try to play the game is there a specific error code you get that you can take a screenshot of?

  • GVlXxf's avatar
    GVlXxf
    New Ace
    7 years ago
    no. but this message only

    ""DirectX function “m_dxgiFactory->CreateSwapChain( m_device, &sd, &m_swapChain.assignGet())” failed with DXGI_ERROR_INVALID_CALL: The application has made an erroneous API call that it had enough information to avoid. This error is intended to denote that the application should be altered to avoid the error. Use of the debug version of the DXGI.DLL will provide run-time debug output with further informat".. AMD RX380.. driver unknow"
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      Please double-check to make sure you have the latest updates for Windows and your drivers.

      Here is how to do that

      If that doesn't do the trick, please attach a DxDiag report here so we can take a look at your specs. 

      How to attach a DxDiag report

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