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Anonymous's avatar
Anonymous
12 years ago
Approved

e-mail account got hacked and closed :(

My original e-mail acc got hacked and closed by hotmail, with that I lost all my mails for Origin and my codes.

So I went and created a new e-mail adress and desided OK lets reinstall BF3 with my original code from my disk, but that was a fail and I dont want to purchase a new copy of BF3 just to start over again. I lost all my account upgrades and everything due to some fat guy who had nothing better to do than hack my acount and go viral on the web with it.

So is there a way I can get help by getting my old account back but on my new email?

Thanks

battlefield 3

2 Replies

  • THOTR's avatar
    THOTR
    Rising Hotshot
    12 years ago

    Yup you can call EA sports. It might take time but be patient. What you should have done is call EA when your email acct was closed, they would have asked a few questions for verification and sent you an email thus allowing you to change things such as new password and address.

  • Carbonic's avatar
    Carbonic
    Hero+
    12 years ago

    This is a public forum where users help other users. Thus we unfortunately cannot help with account or billing issues like this one. Instead I would suggest contacting an EA Advisor by going to https://help.ea.com/contact-us
    You will have to fill out product, category and platform first. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to "United States" or something else in the language selector in the bottom for a better result.

    Please accept solutions if they are correct and press the XP button if somebody helped you.

    Cheers
    -Carbonic

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