Forum Discussion

Anonymous

9 years ago

Solved

EA account connected to wrong Xbox account

My origin account uses the email signed in to my primary Xbox account but the origin account is connected to my secondary Xbox account which uses a different email which doesn't make sense to me. (I ...

battlefield 3

ragnarok013
9 years ago
@j4holcomb wrote:
Ok thanks but how do I know if it links to the correct Xbox account?

Just a point of clarification you can have multiple Xbox accounts linked under the same Origin profile. I have three Playstation accounts and one Xbox account linked under my Origin account with my PC soldier.

When you call customer support you can tell them under which account to link your gamertag so that's how you'll know.

ragnarok013

Hero+

9 years ago

@j4holcomb wrote:
Ok thanks but how do I know if it links to the correct Xbox account?

Just a point of clarification you can have multiple Xbox accounts linked under the same Origin profile. I have three Playstation accounts and one Xbox account linked under my Origin account with my PC soldier.

When you call customer support you can tell them under which account to link your gamertag so that's how you'll know.