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Anonymous's avatar
Anonymous
12 years ago

EA Gamestop conference code not working

I recieved my email today 11/15/13 of the battlefield 4 premium code for playstation 4 that all store managers for Gamestop were promised at the 2013 gamestop conference. I have entered it multiple times with no results. I was wondering if I could recieve any help with this matter.

7 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    I have also received an invalid error message when trying to redeem my code from conference. I am currently on hold with Sony Support, but the hold times are massive. Can EA check our codes and provide us with alternatives? Like check our code through an email? Because I can provide all of my information as well as my Playstation Network ID to validate that I have not been able to redeem it. This is disappointing.
  • Anonymous's avatar
    Anonymous
    12 years ago

    I was nervous ever since they said it was shipping seperately from the game, when I recieved it via email I was suspicious that it wasn't going to work out. My game of course came on an official voucher and worked fine, can't say the same for my email voucher code. I imagine all of us could provide enough information to validate our stories, however the trouble is disappointing. Good luck with support over the phone, I don't know if I have the patience for that at the moment.

  • Anonymous's avatar
    Anonymous
    12 years ago
    I've been having the SAME problem! Did you finally get any answers from EA as to what to do in this situation?
  • Anonymous's avatar
    Anonymous
    12 years ago

    Nope, I don't really know what else to do at this point, since it's a very particulary problem not affecting a whole lot of people I don't believe I will get a resolution very quickly, if at all.

  • Anonymous's avatar
    Anonymous
    12 years ago

    im going to email the lady that is in the email back tomorrow when i get in.  hopefully she'll be able to help.  you guys should do the same!

  • Anonymous's avatar
    Anonymous
    12 years ago

    I just spoke in depth with a Sony customer service agent. No help at all. All she kept telling me was that my code entitled me to a disc upgrade and referred me here to EA...

  • For you guys, was the game itself a 12 digit code as well? I haven't tried my premium only the game which they told me was only an upgrade and not the game itself

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