Anonymous
12 years agoerror code [ref. #10049]
Hi, I wanted to buy battlefield premium and finally my mastercard got accepted but now it gives the error code #10049 does anyone know how i can solve this
You must save your billing information to your origin account first to make any new purchase in the new origin store after you save it log out and log in to origin and you will be all set to go
if you don't know how to do that go to origin press origin in the top bar scroll down then press Account Privacy after that press Payment and Shipping and then add your billing information
if this does not work then
For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here
i have tried this so many times and it charges the tax on my card but not the product and it says error 10049 the purchase could not be completed and please dont tell me to go to your stupid **bleep**ing ea help site and talk to and advisor becuase i have done that so many times and the answers i get are complete bull**bleep** and have nothing to do with my topic. if anyone was able to fix this error please tell me ASAP