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Anonymous's avatar
Anonymous
12 years ago

Error Missing DLL: dxgi.dll Function: CreateDXGIFactory1 while starting battlefield 4

Hello, I just got Battlefield 4, but when I star it (with origin) It gives me a error massage "Invalid licence reason code = Missing DLL: dxgi.dll Function: CreateDXGIFactory1" This might not be 100% accurate, because I had to translate it. Any way here I have a screen shot of it " here " (If you cannot open it http://imgur.com/2qagZvu)

Thank you for any help.

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

    if this helps pleas give XP to my account thanks
    mark this as solution if it solves your question so others will know the answer when they come here

  • Anonymous's avatar
    Anonymous
    12 years ago

    I can't find the button "I still need help" nor the live chat button.

  • Try this. It might sort you out.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe and double click it (while connected to the internet). Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

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