Solved
failed to connect to ea online [pc-steam]
Hi, I just got the BF1 from EA subscription on steam and the game starts and runs singleplayer fine but I can't access any online features. It just says "Failed to connect to EA Online
- My EA App overlay is working fine and is able to search for friends so it's connected2. I just played BF 2042 yesterday and today so no issue there
- I flushed my DNS
- Restarted router
- I restarted my computer
- I reinstalled the game
- Changed my DNS to google (8.8.8.8)
- Checked a lot of other topics here but nothing came out of it plus most of them are outdated or were fixed by a patch back then.
- I tried figuring out how to contact support directly but it's a hell of an annoying maze to find a way to email or chat with them
My system is Windows 11, not sure which other info I should provide
Hi @neyr129
Could we try the following to see if there is any change?
- Repair/Verify your game based on which client you are launching from
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
