False battlefield agency ban. proof in post.

You will need to speak to our Terms of Service team @Vile35.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

thanks for the reply but I dont think this will help in this situation since the ban is not from EA, it is from a 3rd party tool called battlefield agency which many servers are running so if a player is banned from one they are globally banned from most servers. their website is https://battlefield.agency/

again I've tried using their discord but the process to be able to appeal seems to be broken at the moment 

https://battlelog.battlefield.com/bf4/battlereport/show/1/1468274337074989184/247496303/ is the battle report that triggered the 3rd party ban, It that shows a single RAWR kill that must have carried over somehow from the previous map propaganda. I was using the RAWR right up until the moment of the match.

I didnt break the ToS

I'm not technically banned by EA as there might still be a few servers that dont use BFA but unlikely at this point in the games life cycle

im trying but their discord is broken and the server forum when I was banned on is not responding. 

this is a random glitch that I have literally no control over, it could probably happened to anyone but its very low chance of happening. I have over 1000 hours in BF4 and this is the first I've ever heard of this glitch.

I know it looks bad and it looks like im lying but im not I think if they never respond I might have to re-buy the game and that's not fair

ok well i've managed to get the discord appeal process started. turns out that I had to use a mobile phone and log into discord to get verified. im still not unbanned. 

I cant mark the thread as solved or whatever because the problem even how unlikely it is still exists and will always because support for this game has ended long ago.

Best of luck with it @Vile35.

I'm going to lock this thread as there is nothing more that we can do to assist on AHQ. 

Darko