Hi @Hermanater1,
Unfortunately this is a known issue and we are investigating at the moment.
When you login for the first time on your PS4/Xbox One, you'll be prompted as to whether or not you would like to transfer your stats over. This option is provided only once, so be sure you're paying attention as we are unable to transfer the stats over if you select no.
Once you select "no", or you don't transfer your stats, the game automatically creates a new profile for the Next Gen console you are in, so in this case we are unable to transfer stats over as you have already a new gaming profile starting from scratch.
Anyway, as explained above, we are investigating this at the moment and we'll see if there is any issue with the transfer, or anything else we can do to solve this issue for you guys.
Until then, have a nice day and happy gaming. 🙂
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