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faazuzu's avatar
8 years ago
Solved

Global punkbuster ban

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster permanent ban issued on this Game Server for player 'f4zuzu' ... GLOBAL PunkBuster GUID BAN 67e109db

Not using any sort of cheats obviously and no weird backround servises running at my pc as well.
Sent two tickets about a week ago still no answer.
And i guess there wont be one.
Funny thing,the ticket is open for everyone to see and add new notes... and that goes for everyones ticket i suppose..
jesus christ...
Just google search "even balance ticket".
http://www.evenbalance.com/troubleticket/update_ticket.php?ticketnumber=EB2415000883157&password=315db457b9a3597b626dcee153b1f5&special_message=new_ticket
I can post links to my tickets here and you can go there and add whatever the f you want..no security no nothing
Professionalism...
I guess im done with ea games for good.

  • @faazuzu Just to try and help you and sorry if you have done all this ....

    Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.

    If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...

    http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/


    The following link will show you how to investigate your banned or suspended account:


    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/



    Punkbuster bans:

    https://help.ea.com/article/punkbuster-bans-and-violations



    In the Body of your email, please include the following information:
    - Information of the situation
    - First and last name
    - Game/Product name
    - Persona's name
    - Where your game or product was purchased
    - Banned or Suspended
    - Error/Notification Message received (if any)
    - Details of your dispute

    Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.

    For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this...

    Follow the Steps to contacting an EA Game Adviser to fix this :

    1 Click here to go to the EA contact page. http://help.ea.com/en/

    Note: Top left pick your Country :]

    2 Select your game and platform, Then click next.
    3 Select a topic and write about your problem.
    4 Click next and select your preferred contact method.
    5 Ask for a callback if you can as it is fast when I used it.

    Or use this

    You can contact EA here: http://help.ea.com/en/contact-us/

    http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

    http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/


    The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.



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