Closing the topic.
/Atic
DICE TeamHey man @TimTheTerribleNL Thanks for the post and information. 🙂
I made a change from our side can you try now to see if it works for you now.
/Atic
Hello, @EA_Atic
I am having a simillar problem. I bought Limited edition with premium, installed all the DLCS.. everything in origin is "installed" except the B2K (I get, that it is included in the Limited edition, so that should be OK).... my problem is, that I can play normal BF3 maps.. but not the DLCs... anytime I click on join the server with any DLC, the window pops up and say, that I need an additional extension. I guess, it is the same problem as you have solved here. I am kinda desperate, because we bought it with my brother (wanted to remember the old times... He is able to play and I am not.. we even checked the Xpack1 - Xpack5 files, He gave me Xpack5, because mine was about 300mb smaller and I could not see it as installed in Origin.. Everything is okay and Origin says, that it is installed... but I still cant play DLCs... can you help me out? Thank you very much.
Best regards,
Makla114
DICE TeamHey, @Makla114 try reinstalling Origin. Sounds like a download that went wrong.
@GanoesParan19 what error are you getting, while trying to play B2K?
/Atic
I have the same error with b2k
Community AdminHey @oWiCo
When you right-click on the game in Origin and view the game details do you see Back to Karkand available to install?
Hello, @EA_Atic
I have the same problem, chat support didn't help me, and nothing I tried solved the problem. But could I ask you to do your manipulation? It seems only it will help.
Here is my profile http://battlelog.battlefield.com/bf3/ru/user/Esophiend/
Hello @EA_Atic, I have the same problem, I have Battlefield 3 premium, I just re-installed Battlefield 3 but now when I try to join servers that contain Back to Karkand content I get a popup that says I need the Back to Karkand expansion.
I have tried about 10 times to raise the issue with EA support but EA seems determined that I won't be allowed to raise a request. I tried the live chat support contact first (about 4 or 5 times) and got to the part where it says 'Please wait for an advisor in the popup chat window' only there is no popup chat window, none appears. I then tried the email contact to raise a request, which went through but then I get an email saying that EA wants me to have a call with them, but when I click on the link to go set up a call I just get a blank page. So I am unable to make contact with an EA advisor with any of the methods via the official support.
If you or anyone else could sort my account out for me it would be much appreciated.
This is my profile: http://battlelog.battlefield.com/bf3/user/SmartShots/
