Closing the topic.
/Atic
I am having the same issue as others posting here, but it seems the only solution is to allow EA to do it on their side.
I have BF3 Premium and all the DLCs, but I am unable to join B2K servers, they state "I need the DLC in order to play". It shows up as 'Unlocked" in my extras menu for BF3, but not installed...
Correct. Unfortunately this issue can be solved only by contacting EA Customer Support: https://answers.ea.com/t5/EA-General-Questions/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100#M302194
Customer support is not helping with this issue.
- I have confirmed it is an EA/Origin server issue, nothing on the user end.
- I have also confirmed that EA will not do anything. I have contacted them 4 separate times and each time, whether I got somebody from India or somebody from the states, they have told me that they are aware of the issue, and they do not know how to fix it.
- They are not honoring the sale of the content.
I am suggesting that people contact the Bureau of Consumer Protection and file complaints about how they are deactivating products that you already own so that you have to buy it a second time. Save your conversations with EA support as evidence.
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection
Here is where you can file a complaint (if you're in the US) and hopefully get a refund. This is an illegal business practice and it should be treated as theft.
[I will copy paste this elsewhere if EA deletes this, they've been known to sensor their own forums.]
