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primskiii's avatar
primskiii
12 years ago
Solved

how do i ask a question around here??

i entered my cc info.... the transaction failed for some reason yet i still got charged a dollar for authorization. why? who's gonna me pay me back a dollar? either this or tell me why it failed s...
battlefield 3
  • crinrict's avatar
    crinrict
    12 years ago

    You need to contact a Customer Support game advisor for this

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

crinrict's avatar
crinrict
Hero+
12 years ago

You need to contact a Customer Support game advisor for this

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

  • primskiii's avatar
    primskiii
    12 years ago

    ok thanks.

    got to chat with them, but no solution was given.

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