How Do I refund BF4?
I preordered BF4 accidentally about 20 minutes ago, when trying to activate the game from a preorder from greenmangaming. I pressed the next button looking for where I type in the activation code and it charged me for the game without me even putting in my credit card info. It skipped the payment option and I didn't even realize it was going to charge me.
So now I have 2 copies of the same game, one is already on origin. I'm trying to get the one on origin refunded so I can activate the one I purchased first but it wont let me saying "You don't have any games that qualify for a refund right now." Even though I'm still within the 7 days.
So what do I do? How do I refund this? I'd like to have this done so I can install the game today and play tomorrow.
Hello,
You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.Regards, Libever
