Hi, unlinking accounts is currently only possible for Game Advisors. Please contact one of them via live chat or phone at https://help.ea.com/contact-us for further assistance.
Also on a general note, you should not create a new account, all your game entitlements are tied to your account and by simply changing to a new account you might lose access to all your previous games. If the email address for your account is no longer in use, you can get it changed to a new one by contacting a Game Advisor.
In this case I would strongly suggest to get the email address of your old account changed to a new one, instead of continue playing with the newly created Origin account.
I did try and contact one on three occasions, but I was hung up on before I could even finish a sentance each and every single time.
I'm sorry to hear that and I apologize for the poor experience you've had so far! I'm pretty sure that this was not on purpose, more likely a technical difficulty.
May I ask you to give it another try, maybe you could use live chat instead. I realize it's probably not the easiest thing right now, asking you to try it again, but unfortunately, only a Game Advisor can assist you further with this account inquiry.
Thank you very much and please come back to us immediately should there be any further issues.
I will try again. Thank you very much for the swift reply.
@LSS_syst3mERROR wrote:
Is there anyway that you can do it if you have forgotten the password to the account and the email no longer exists?
As long as you can confirm account ownership verification that should be possible. Please contact a Game Advisor at https://help.ea.com/contact-us and they will assist you.
@pitbikeboy98 wrote:
I tried using the chat to change mine to the current account I use as I can't remember the email or password for the last one and the guy said he couldn't do anything and other people had problems calling them so I haven't done that.
Please give us a call as advised via chat. Thank you very much.
* you ea all you are is * why can't you just be like everyone * else stop trying to be different
