I did try and contact one on three occasions, but I was hung up on before I could even finish a sentance each and every single time.
EA Staff (Retired)I'm sorry to hear that and I apologize for the poor experience you've had so far! I'm pretty sure that this was not on purpose, more likely a technical difficulty.
May I ask you to give it another try, maybe you could use live chat instead. I realize it's probably not the easiest thing right now, asking you to try it again, but unfortunately, only a Game Advisor can assist you further with this account inquiry.
Thank you very much and please come back to us immediately should there be any further issues.
I will try again. Thank you very much for the swift reply.
EA Staff (Retired)
@LSS_syst3mERROR wrote:
Is there anyway that you can do it if you have forgotten the password to the account and the email no longer exists?
As long as you can confirm account ownership verification that should be possible. Please contact a Game Advisor at https://help.ea.com/contact-us and they will assist you.
@pitbikeboy98 wrote:
I tried using the chat to change mine to the current account I use as I can't remember the email or password for the last one and the guy said he couldn't do anything and other people had problems calling them so I haven't done that.
Please give us a call as advised via chat. Thank you very much.
ea and origin suck balls they don't help no one and when u call then assholes they **bleep**ing hang up on you #**bleep**
* you ea all you are is * why can't you just be like everyone * else stop trying to be different
Hey @abc1053394410,
if you're still able to log in with the account linked to the old email, you can do so and update your email address there. Due to the risks related to a persona transfer, this can only be performed in rare cases by an EA Advisor. Please reach out to one using this link.
I also am unable to unlink my current account login email. I was told I need to recover it before that can be done. The advisor does not understand I no longer have access to that account and haven't for years I believe someone else owns that account. I don't care about any history, I just want to play my game that I paid $70 for and I want to create a new EA Account so I can associte it ith my current xbox live account. that is it. why is this so difficult to do. This should be an easy option if I am on my own Xbox.
