Forum Discussion
Hi, unlinking accounts is currently only possible for Game Advisors. Please contact one of them via live chat or phone at https://help.ea.com/contact-us for further assistance.
Also on a general note, you should not create a new account, all your game entitlements are tied to your account and by simply changing to a new account you might lose access to all your previous games. If the email address for your account is no longer in use, you can get it changed to a new one by contacting a Game Advisor.
In this case I would strongly suggest to get the email address of your old account changed to a new one, instead of continue playing with the newly created Origin account.
hello i cant gain access to my designated email because yahoo.com doesn't remember it. so i cant read the emails so i cant change verify it. I've talked to at least 4 people and they keep telling me i need to get access the yahoo account but i cant because yahoo.com doesn't see it as an id anymore. so I'm at a loss. can anyone help me please?
- Anonymous10 years agoSpent several hours with a game advisor to unlink my PSN account from an Old Origin account. I was able to verify my info and they told me that can't unlink my account. Essentially EA is holding my PSN account hostage and there is nothing I can do about. I requested they delete my old account since I never use it and the games associated with it are long gone. Hoping deleting that account fixes my problem.
- Anonymous10 years ago
Same here, my live id used to be an old msn account that I thought was changed everywhere before I switched it to a outlook.com account. Nope, I used it on a old ea account and when I purchased ea access on xbox one it automatically linked it to the old msn account that I don't remember the password to. I don't even wanna deal with it...