Forum Discussion
78 Replies
My brother has been using my EA account behind my back and I need to disconnect his Gamertag. Customer service from multiple companies(Activision, Microsoft, EA, .etc) has been complete crap either telling me that they can't give another product code(my Transformers: War for Cybertron code got lost in the 2011 Souris river flood[Activision]) or they have repeatedly, over multiple YEARS, told me the service hasn't beeen set up(that one was VALVe). I had just talked with EA customer service and they told me that their systems are down. LET US MANAGE OUR OWN ACCOUNTS EA!!!
Please contact a Game Advisor again leetlewa and they will assist you with this request. Thank you very much and apologies for the inconvenience.
Is there anyway that you can do it if you have forgotten the password to the account and the email no longer exists?
- I tried using the chat to change mine to the current account I use as I can't remember the email or password for the last one and the guy said he couldn't do anything and other people had problems calling them so I haven't done that.
@LSS_syst3mERROR wrote:
Is there anyway that you can do it if you have forgotten the password to the account and the email no longer exists?
As long as you can confirm account ownership verification that should be possible. Please contact a Game Advisor at https://help.ea.com/contact-us and they will assist you.
@pitbikeboy98 wrote:
I tried using the chat to change mine to the current account I use as I can't remember the email or password for the last one and the guy said he couldn't do anything and other people had problems calling them so I haven't done that.Please give us a call as advised via chat. Thank you very much.
- Anonymous12 years ago
ea and origin suck balls they don't help no one and when u call then assholes they **bleep**ing hang up on you #**bleep**
- Anonymous12 years ago
@ragnarok013 wrote:Kevin you can connect more than one Xbox live gamertag to your origin account, you can simply add your new one and do not have to remove your brother's account.
Are you sure of that?
Official Game Advisors usually said only one gamertag could be linked to one Origin account...
What is the truth?
@rqgconnection wrote:
@ragnarok013 wrote:
Kevin you can connect more than one Xbox live gamertag to your origin account, you can simply add your new one and do not have to remove your brother's account.
Are you sure of that?
Official Game Advisors usually said only one gamertag could be linked to one Origin account...
What is the truth?
Both are correct (while the quoted words from an advisor are a bit inaccurate) 🙂
Multiple Xbox Live accounts can be linked to the same Origin account, example: Xbox A and Xbox B are both linked with Origin A.
However, the same Xbox Live account can only be linked to one Origin account at a time, example: Xbox A has been linked with Origin A and cannot be linked with Origin B at the same time. Before you can link Xbox A with Origin B, a Game Advisor will have to remove the link between Xbox A and Origin A.
The same applies to PSN accounts.
- Anonymous11 years ago
Basically, the origin account that is being used on my xbox live account is old and i dont know the password, and i cant change it to my new origin account because i need the password in order to change it, I've emailed ea and they've done nothing, what should i do?
- Anonymous11 years ago
Oh no they can't 2.5 hours on chat last night, 1.5 hours on the phone today, and even though I could verify the account they couldn't disconnect them.
About Battlefield Franchise Discussion
Recent Discussions
- 3 hours ago
- 5 hours ago