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Anonymous's avatar
Anonymous
12 years ago

I bought battlefeild 3 and didnt get email confrimation

I openend battlefield went to store clicked pay now put my card in confirmed order never got an email when i got back to pay for it again it says i already own it but wont let me download or anything im pretty pissed off... YOU GUYS NEED TO CHANGE YOUR SETUP if a customer purchases somthing that should be enough if they are loged in why would i need to get email confrimation i just gave my you debit card information. just redicules now im sitting not able to play what i payed for with my thumb in my ass wondering why i would even want to play another EA game..

battlefield 3

1 Reply

  • LiBever's avatar
    LiBever
    12 years ago

    Hello,

    You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

    Only Customer support has the needed tools and permissions to deal with account related enquireries.
    This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.

    Contact a Game Advisor...

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    Regards, Libever

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