Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

I can not log into battlelog!

Good thing is that I can not log into my battlelog for battlefield 3. I have my EA account and I have all proved necessary in order to have my battlelog. But when I go to Initiate session tells me I have to buy to enter the battlefield and I I have the game and played as many games.
I wish that I could respond and give a solution to this problem, I play on Xbox 360.
Thank you very much for taking the time to read this, here I leave my mail for a response /edit by admin: please don't post your e-mail address in a public message board


Thank you.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    your gamer tag is most likely linked to a different email adress
    try remembering other email addresses of yours or contact support so they can help you identify the account your xbox is linked with

7 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    your gamer tag is most likely linked to a different email adress
    try remembering other email addresses of yours or contact support so they can help you identify the account your xbox is linked with

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Thank you for taking the time to see my problem.
    about my gamertag is linked to this email /edit by admin: e-mail deleted I have no more gamertag q just this and yet I can not enter.
    What else I can do to access Battlelog?
       I await your reply Thanks

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    if youre playing battlefield on the xbox already and Battlelog tells you "buy this game to get acces to battlelog" your gamertag is definitely linked to a different email address
    unfortunately i am not able to help you locate that email address but if you write/call/chat with customer support they will be able to locate your account for sure

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    this same thing is occuring to me

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hi guys!

    Just as a reminder: please don't post your private e-mail addresses on a public board. Always be careful with your personal data.

    Cheers

    Basti

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Thank you very much for responding, I will make one last question. As last I have to do to enter the chat and talk with a counselor of the EA? would appreciate your response in advance, and I try to go through the HELP and EA does not give me the option to cliclear the option to speak via the chat page.
    thank you very much.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hi Gamingchile,

    The CHAT support is only available if you selected America (United States) or United Kingdom as you language, if you have Danish or any other language selected it will not be possible.

    If you are on American or UK, is the option grayed out for you?