I cannot play BF4 at all

Hi Poohstick

That softpedia link didnt work.  I clicked on download and then ready to extract, but it said 'failed'.  Shall I'll try the other link you provided on page one?

Regards

How would I temp disable or see/find out whether my AV is stopping my game to work please?

I have Bullguard AV (free 90 day trial that came with my PC)

Poohstick,

Well, good news so far (but a little bit of bad)

But, I'm sure we can work this out together.

I managed to start the game on both multiplayer and singleplayer and it works, it loaded. 😕mileyhappy:

But, here was the slight issue.

I temporarily disabled my Bullguard AV/Firewall and tried the game and this is when it loaded !!! 

But I was worried as I was not protected!!  So, as soon as I knew the game had loaded (the furthest I have got) and I was satisfied that the game would play, (although I didnt actually play the game as stated above) I exited out quickly.

So, I exited out to enable my Bullguard AV/Firewall again, and luckily I did, as there were notifications of some bad stuff potentially creeping in !! So, I am now running a full scan as a precaution. (blimey, it was literally only disabled for a couple of minutes!!!)

Now, I am thinking it was the above procedure that ensured I could play the game, however, prior to that, I did download some microsoft updates as advised by you.  That softpedia still didnt work though, but I believe I re-installed C++ and .Network framework. 

It did say that I am already up to date on one of them, so I am not sure whether it was this that made the game work or the temp disable of AV !!?? (I think it was the AV thingy above - not sure Im assuming)

My control panel programs still looks pretty much the same as before with nothing new added...?

Now, I also notice (when checking my security) that both of my firewalls are on, Windows and Bullguard.  Really I should turn one of them off (not compatible) !?

Im wondering now whether it is Bullguard stopping the game to work?

Im thinking that Windows 8.1 already comes with more than sufficient protection, in Defender, Firewall and AV and have researched it and established that this is still very good contrary to what other people think. (I saw a nice youtube video)

Maybe, I should not use Bullguard and stick with Windows 8.1 security features only?

What do you think/recommend and what do you do Poohstick (and others) regarding your AV/Firewall features?

Thanks for reading.

Thats great that its working for you! 

Some anti-virus software (particularly AVAST I've noticed) can really mess up Bf4 from working correctly as it presumes every .exe file is a virus!

Haven't heard anything negative about Bullguard with regard to this game.........but I never trust 'trial' software because they always keep pestering you to buy them despite free alternatives being readily available elsewhere.

I personally use AVG antivirus which is free and never caused any problems for me with Bf3 or 4.

Whichever firewall you use just:

Make sure you add bf4.exe and bf4_x86.exe to your firewall exception list.

Again, if I helped at all then please add an XP point and mark your problem as solved

Ok, it must be the AV/Firewall settings. 

Because through trial and error, I have loaded the game up again and it was the same as before (not playing).

Please show me how I do this as you advised:

"Whichever firewall you use just:

Make sure you add bf4.exe and bf4_x86.exe to your firewall exception list."

Would you know Poohstick?

Regards

Poohstick,

Thank you! 😕mileyhappy:

Appreciated, thank you for taking the time to help me mate, we (you) did it!

And do you know what?

After all that has gone on in the last two/three days, all the pain and suffering this has caused me (lol), guess what it was in the end?

Just one simple thing.....

*  turning off my Bullguard Firewall !!! Hahahahahahahahha

(My Windows Firewall remains on)

As soon as I did that, the game came on (I forgot that it was technically running in the background when I though it wasnt 'working')

Kind Regards

Remember this in the future if you have problems with something else Tobias, disabling firewalls is always one of my troubleshooting steps and you'd be surprised how many times it causes issues.

BF updates!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!