I pre-order and now i got the BF4. But i did't got a gold battle pack and not have redeem code to my e-mail.
My friend pre-order too but he got a gold battle pack. please claim it to me. thx (Sorry my english so bad)
Hello,
You should contact EA live adviser and they going to look into it https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
Regards, Libever
On which platform are you playing BF4? If it's PS3 please check the email that you have associated with your PS3 account because Sony emailed me a code to redeem for my gold battlepack this morning.
