Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

I forgot my security question in origin, how to change it?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    You'll need to contact a game advisor for help. We can't do anything with accounts on the forum for obvious security reasons.

     

    Follow these steps:

     1.  Click the link 
    https://help.ea.com/en/contact-us/ask 

    2. Where it says, What Can We Help you With, type in 'Origin' 

    3. Click Find Solutions

    4.  Select "Account Management" from the drop-down list 

    5.  Click: Find Solutions

    6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

    The Window Will Open... 
    Depending on your geographical location and the time of day, you may see the options for  Live Chat, Phone or Call back. 

    They'll take you through account verification then help you change your question.

     

    Hope this helps.