Forum Discussion

IceCreamQuake's avatar
10 years ago
Solved

I forgot secret answer

Hello im stockholm509

just now i will change my nickname. but i cant change it because i forgot my secret answer TT

plz help me~ Bye

  • EA Support deals with matters like forgotten security question, so you'll have to contact them.

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure that you're signed in and select your country by clicking on the flag in top left corner and picking your country from the list.
    3 Enter the name of your game (in your case it will be Origin) and click Next
    4 Select the platform you play on and click Next
    5 Select the topic (for you it will be Account Security) and describe the issue
    6 Select a contact option. Availability of contact options depends on hour and day of the week.

1 Reply

  • EA Support deals with matters like forgotten security question, so you'll have to contact them.

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure that you're signed in and select your country by clicking on the flag in top left corner and picking your country from the list.
    3 Enter the name of your game (in your case it will be Origin) and click Next
    4 Select the platform you play on and click Next
    5 Select the topic (for you it will be Account Security) and describe the issue
    6 Select a contact option. Availability of contact options depends on hour and day of the week.