Thanks for the legitimate response and very bitter truth I suppose I'm facing. I WILL NOT buy the game again because mega corporations need to funning step up their game and get their shizzle together. It's about quality not quantity now. They have the funding to invest in better customer support without a doubt. This theme is shared among many other companies too, not just in the gaming market.
I'm still banned
I'm still active
I did not cheat
It's been two frickin' years
I'm still pissed
Frick EA
EDIT: my swears were censored
I Have been in the exact same boat you have been for the last year and a half. done all the exact same tests. Have tried mates logging into their accounts on my computer and launching games getting straight in and being able to play. then trying my account again and being instantly kicked. Have tried this on other computers as well. Defiantly not the computer, defiantly not the programs. defiantly not punkbuster or battlefield itself. got the same you have been banned message. Raised a ticket, got a response after a month with sending them more information. replied again with what was asked and nothing further has come of it.
I love battlefield 4. more then 5, more than 1. The only one i really feel i enjoy playing the most and i cant do anything because of the same issue. Unless i buy a new account and start all over again.
I know this response is not really of any help. But i just wanted reach out there. you are not alone on this!!
Good Luck
I appreciate you stopping by and certainly your username doesn't help you none.
I'd like to think that this could be a ploy to increase sales for their old as ❤️❤️❤️❤️ games. False bans and such, Punkbuster could even be in on it. I wouldn't doubt it, these bigger companies alike to Ubisoft are probably just as fricked up as one another. This disappoints me. Games are an art form, and gaming is a hobby or pass time. Where the frick did all the people with passion a d hearts go? Like the original Bungie team that worked on Halo. Sickening how ruthless businessmen ruin everything is consumers enjoy.
Frickin' shoot me.
