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Anonymous's avatar
Anonymous
10 years ago

i lost my battlelog email

i first played battlefield 3 and used an email i lost a long time ago and recently got battlefield 4, i wanted to do the phantom missions but seeing as i cant even log into my original battlelog cant do them, this also makes other problems because i cant check my battlelog but either way i need a way to change the email in my account for battlelog and battlefield in general so i dont have to restart my game prgression.

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  • So, just to be 100% sure... you forgot the e-mail address you used to have, so now you can't access your account, right?

    (Sorry, I'm slow in the morning)

    Anyway, if that's the case, you will need to contact EA Help. Before you contact them, prepare some information that will be necessary for verification that the account is yours:

    A serial number from one of your games (if possible), it's the easiest identifier that can be used to locate an account. If you do not have a serial number available your Gamertag, PSN ID, or Character Names from online games will have to suffice. Generally, the more you can provide, the better.
    The email address you would like to be contacted at
    Your actual date of birth
    The date of birth used to set up your account

    In order to contact EA Advisor you will have to follow these steps:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure that you're signed in and select your country by clicking on the flag in top left corner and picking your country from the list.
    3 Enter the name of your game (in your case it will be Origin) and click Next
    4 Select the platform you play on and click Next
    5 Select the topic (for you it will be Manage my Account) and describe the issue
    6 Select a contact option. Availability of contact options depends on hour and day of the week.

    That's all that can really be done.

  • 87163d3404484ba0's avatar
    87163d3404484ba0
    Newcomer
    2 months ago

    that's what I did but they ask after the email adres the EA account haves been created with and that's the thing I do not know I know the battlelog id name owned-by-me109 but still they say they can't help me if I do not know the email of it , and that's the only thing I do not remember sadly

  • Hi everyone,

    I've locked this thread as it hasn't been active for a 10 years until recently.

    However, anyone who wants to continue the discussion is most welcome to create a new thread. 

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