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That's really odd it says it's too big. Can you shrink the image or change the file type?
- 5 years ago
Here
- EA_Aljo5 years ago
Community Manager
Where are you located? This is a test server in the US. There are a couple hops not returning data. That's normal, but the worst ping of 113. This might be due to the distance between you and the server though.
- 5 years ago@EA_Aljo I live in the Northwest
- EA_Aljo5 years ago
Community Manager
I assume you mean the US Northwest. Can you run that test one more time to see if you get the same results?
- 5 years ago@EA_Aljo I did 2 tests yesterday already, close results both times, hoping I would see something
- EA_Aljo5 years ago
Community Manager
Do you have screenshots of those tests saved by chance?
- 5 years ago@EA_Aljo No I don't sorry, it was just about the same so I thought just the one pic would do
- EA_Aljo5 years ago
Community Manager
If you run it again, let me know. It would be good to see those results. How bad is the lag you're experiencing? Can you get some video showing it? Also, do you have QoS (Quality of Service) available on your router? If so, and it's not enabled, try enabling it to see if that helps. That prioritizes gaming devices over others.
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