You want support?
You're in for one hell of a shock!
Lets hope you have better luck than the 98% of those like myself still waiting for a single response.
normally if you dont boost and play legit nobody is going to reset any stats by reason, check this:
Regarding stat resets -
Before creating a thread about it, inviting the flaming by others that is SURE to happen, check your email.
If you were reset for boosting, stat-padding or other game-exploits, you received an email from the anti-cheat team (which investigates thoroughly) explaining you've been reset due to being caught for these TOS violations. Further violations can cause you to be permanently banned from Battlefield 3.
Therefore, it's best not to post in this case to prevent harassment. Also, the community members can't change your stats. If you truly feel your stats are lost, NOT RESET due to cheating, Contact Us at http://help.ea.com [help.ea.com] for assistance.
(Please note: This is not an accusatory post, but rather information.For more info, check your email or Contact a Game Advisor.)
EA_AgentX
EA Community/Social Admin
source http://battlelog.battlefield.com/bf3/forum/threadview/2832654625175191277/
