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Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

In-game stats incorrect... Help!

Hi all, On the Xbox version of the game, when I go into stats on the menu, it says I'm Colonel rank 32, when in actual fact (during gameplay/battlelog) I'm Colonel rank 42... My stats have been stuc...
battlefield 3
  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi James!

    Contact a game advisor here and they can update your account.

    - With kind regards, Timmie.

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    You're welcome! :robotvery-happy:

    Gameplay/ In-game support.

    - Timmie

Anonymous's avatar
Anonymous
13 years ago
Approved

Thanks! 🙂

Would this be considered an account/registration issue or gameplay/ingame or technical supprt?

-James

XSV_NiTEMARE's avatar
XSV_NiTEMARE
Legend
13 years ago

You're welcome! :robotvery-happy:

Gameplay/ In-game support.

- Timmie

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Sweet! Thanks again :D

    • XSV_NiTEMARE's avatar
      XSV_NiTEMARE
      Legend
      13 years ago

      Come back here again if you need more help. 

      - Timmie

      • Anonymous's avatar
        Anonymous
        13 years ago
        Approved

        Hey! Just thought I'd update you...

        After speaking online to an EA help advisor guy, he couldn't solve it. He gave me a case number and passed it on to another EA help advisor guy in EA's Battlefield 3 department. After a few troubleshooting sessions he couldn't figure it out either and escalated my case to a 'specialist'. Again, no luck with this advisor either, who has escalated my case even further and given me a month's waiting time for a DICE developer to get back to me personally.

        It's unfortunate, and it seems it's not that common a problem, but I guess it'll give me a chance to thank DICE in person (sort of) for the awesome game they've made 😛

        Thanks,

        James

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