Keeps disconnecting
I try to get on and sometimes it lets me play for about 5-10 mins then it disconnects. Sometimes it won’t even let me get on online. Just instantly offline and won’t connect. Always say can’t connect...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Baden80017.
Thanks for reaching out to us about this. If this just recently started happening, power cycling your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not
Also, if it's at all possible, I would highly recommend you switch to a wired connection. It's a lot more stable than wireless. Disconnects and lag are very common when using a wireless connection.
