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Anonymous's avatar
Anonymous
12 years ago
Approved

Kernelbase.dll crash

Haven't seen any issues with this, however I can't seem to complete Single Player, as during the credits it crashes with:

Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0x887a0006
Fault offset: 0x000000000000940d
Faulting process id: 0x19b0
Faulting application start time: 0x01ced80ef50bb1f1
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69b7db21-4405-11e3-a422-74d02b29ebb9

Multiplayer also sometimes crashes with Kernelbase.dll error, however not as often.

Any ideas?

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  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Well... it seems it is fixed for me.

    My PAGEFILE was on a different drive then C:\.
    After setting up a PAGEFILE on C:\ also i could play the game without these

    Faulting Application Path: x:\OriginGames\Battlefield 4\bf4.exe

    Problem Event Name:APPCRASH
    Application Namebf4.exe
    Fault Module Name:KERNELBASE.dll
    Exception Code: 887a0006

    and

    DirecX Function "GetDeviceRemoved" failed with DXGI_ERROR_DEVICE_HUNG ("The application's
    device failed due to badly formed commands sent by the application.
    This is an desing-time issue that should be investigated and fixed.").

    errors.

    I know that moving your pagefile to a different disk can cause problems in some cases.
    Setting a pagefile on C:\ solved it for me.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Same problem and errormessage here.

    And DirectX reports the following error:

    DirecX Function "GetDeviceRemoved" failed with DXGI_ERROR_DEVICE_HUNG ("The application's
    device failed due to badly formed commands sent by the application.
    This is an desing-time issue that should be investigated and fixed.").
    GPU: "NVIDIA GeForce GTX SE", Driver 33165

    Just bought the game 3 days ago and now can not play it?

    What is this for merchandising?

    I meet the minimum requirements.

    Nvidia GTX295 12GB RAM

    Windows 7 64bit Professional

    Latest Nvidia drivers.

    What a crap.

    And EA leaves the customers figuring it out themselves?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I get the following fault. It appears to only occur when I am playing Commander:

    Windows goes white until i terminate the DirectX failure message.

    Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x527cfab6

    Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d

    Exception code: 0x887a0006

    Fault offset: 0x000000000000ab78

    Faulting process id: 0x3ac

    Faulting application start time: 0x01cee37be064413c

    Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

    Faulting module path: C:\Windows\system32\KERNELBASE.dll

    Report Id: 93d3d51a-4f70-11e3-825d-6cf049ed7108

    Faulting package full name:

    Faulting package-relative application ID:

    Windows 8.1 Pro and all updates

    Asus GTX 680

    Intel i7 960

    Nvidia Drivers 331.65

    The PC is fine, the profile is fine. Its a problem with BF4.

  • Got this, getting annoied now, during Siege of Shangai (while the building began to collapse):

    Nome dell'applicazione che ha generato l'errore: bf4.exe, versione: 1.0.0.0, timestamp: 0x526b9042
    Nome del modulo che ha generato l'errore: bf4.exe, versione: 1.0.0.0, timestamp: 0x526b9042
    Codice eccezione: 0xc0000005
    Offset errore 0x0000000000ae7124
    ID processo che ha generato l'errore: 0x198c
    Ora di avvio dell'applicazione che ha generato l'errore: 0x01cedd555ab4fa68
    Percorso dell'applicazione che ha generato l'errore: E:\Programs\Battlefield 4\bf4.exe
    Percorso del modulo che ha generato l'errore: E:\Programs\Battlefield 4\bf4.exe
    ID segnalazione: 8f8cdc66-4953-11e3-bf5c-94de807755f4
    Nome completo pacchetto che ha generato l'errore:
    ID applicazione relativo al pacchetto che ha generato l'errore:

    and like the others times every one was kicked out.

  • I got the error again this night in multiplayer and it doesn't seems to be a faulty profile.

    After the crash I checked the server I was logged on and almost all of the players was disconnected; it wasn't something local that caused the crash.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    It's also only Bf4 that crashes with this error. No issues with 10+ hours in the beta either. Not a corrupt profile.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Kernelbase.dll isn't part of the profiles but the OS. Making a new profile wont solve anything.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I keep getting DirectX error and when I check the Event Viewer, this is the message I find:

    Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988aa6
    Exception code: 0x887a0006
    Fault offset: 0x000000000003811c
    Faulting process id: 0x19f8
    Faulting application start time: 0x01ceda2c217cdfb4
    Faulting application path: D:\Origin\Battlefield 4\bf4.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 367c792d-4625-11e3-be91-60a44c65b27e
    Faulting package full name:
    Faulting package-relative application ID:

    Any fix for this?

    I'm running Windows 8 Pro, GTX 660 and all drivers up2date.

  • Hello 😕mileyhappy:,

    I'm playing this nice game since 31/10 and experienced a total of 11 crashes.

    Machine specs:

    - Windows 8 Pro;

    - 32Gb RAM;

    - i7 4770 (no K or S);

    - nVidia GTX660 (drivers 331.65 WHQL).

    no overclock.

    The first 3 errors are from the Campaign mode:

    (my W8 is in italian so I'll try to translate the error)

    Module error:  KERNELBASE.dll

    Exception code: 0x887a0006

    Application generating the error: bf4.exe

    The others 8 errors have a different module and exception code, during Multiplayer mode:

    Module error: bf4.exe

    Exception code: 0xc0000005

    Application generating the error: bf4.exe

     

    Thank you in advance,