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Haaland81's avatar
Haaland81
9 years ago
Solved

Main menu rendering issues - Missing objects, buttons, avatars

Product: Battlefield 1 Platform:PC Summarize your bug The main menu will not render 100% of the objects. Missing items/buttons and images from Left side quick buttons, background images for menus...
battlefield 1
  • Haaland81's avatar
    Haaland81
    9 years ago

    Hi,

    I found the problem was the location of my "My Documents" folder was set to another HDD than where the Battlefield 1 installation was.

    After correcting this, Battlefield 1 loaded up perfectly.

    Thanks for the quick response though!

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

@Haaland81 Thanks for the post. Can you start by reinstalling Origin and see if that fixes things?

You can also perform a repair of the game by right-clicking the game panel and choosing the relevant option. 

If the issue persists, I know it's a long shot but by any chance do you still have the Open Beta content installed on your machine? If you remove this does it have any effect?

Haaland81's avatar
Haaland81
9 years ago

Hi,

I found the problem was the location of my "My Documents" folder was set to another HDD than where the Battlefield 1 installation was.

After correcting this, Battlefield 1 loaded up perfectly.

Thanks for the quick response though!

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    Oh wow, that's interesting. I'd have though that if the game didn't find the relevant folder in the standard location it would create a fresh one, which is how it normally goes. 

    In any case, thank you for the update, it'll be something to keep an eye open for in future. 

    • Anonymous's avatar
      Anonymous
      9 years ago

      I have the same issue, can you please advise a more detailed / complete fix?

      Are you advising that there is a reference to the default location for the "my documents"folder? as in, the windows my documents folder?

      • Haaland81's avatar
        Haaland81
        9 years ago
        Yes. Right click on "Documents" folder (win 10) an choose the "Location" tab. Check that this is set to the correct/existing path. Like c:\users\username\my documents\
  • UltraStunt's avatar
    UltraStunt
    8 years ago

    Hey!

    How do you change your My documents destination place? i have the same issue where my game loses the squad menu i have to delete my bf4 folder in my documents on the C: drive all the time, but the game is located in another drive, how to fix this? 

    • ietxmmyrus's avatar
      ietxmmyrus
      Icon for EA Staff rankEA Staff
      8 years ago

      Hey @UltraStunt,

      the settings will usually be saved in "C:\Users\YourUsername\Documents\Battlefield 1" and can't be changed via Origin. The game installation folder can be set in Origin via "Origin -> Application Settings -> Installs and Saves".

      If you want to delete the settings, you can simply move the settings folder, this will also reset your campaign progress, which is saved locally.

      If you want to remove and redownload menu assets, you can simply delete the "twinkle" folder which will be recreated as needed on the fly.

      • UltraStunt's avatar
        UltraStunt
        8 years ago

        But has there been a fix for this, kinda annoying to delete the twinkle folder everytime I launch the game or close it.

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