Missing Dog Tag (Closed Alpha: Dreaming of War)

Product: Battlefield 1
Platform:PC
Summarize your bug Never received closed alpha dog tag (Dreaming of War)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check the account of players like me who met the requirements. Not sure what you can see on your end (EA).
What happens when the bug occurs? N/A
Please select your region North America
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB N/A

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For the closed alpha, the requirement to get the dog tag "Dreaming of War" was to play for 10 hours total, and to log in any 7 days during the closed alpha period. Yes, it is logging in any 7 days, as Braddock (EA DICE-LA) confirmed the requirements on the closed alpha forums--which no one can view anymore anyways except mods and above unfortunately.

I logged in for at least 8 days, and played for at least 11 hours or more; I recall seeing at least 11 hours from Origin when the alpha used to be in my library.

I've been told various things:

• The tag has not been sent out yet. I don't believe this as it's supposed to be applied to an account automatically on EA's end.
• It's a known bug, also including some other dog tags, and has been forwarded to DICE.
• The tag is not yet in the game. This article says otherwise.

I've only seen people claim that they have the alpha or beta dog tags, but haven't seen anyone in-game actually wearing them. So when will I or others get them? Has it been acknowledged? Based on forums.battlefield.com, I'm not alone in this; no one has any idea what's going on concerning this.