Money back

I bought bf 4, the broken love child of a broken company and a broken product. 😕mileywink: A day after i spent more money then apparently went into it's production (110) on the game and premium membership, it went on sale for half price. Leaving the fact that i would like my money back for just a moment - The very reason I and dozens of others bought the game, ie. multiplayer won't and continues not to work. Please see the link below for details. 

While incredibly frustrated at the release of an unfinished product sold to me at a price i have NEVER before paid for a game, i still am a fan of the Battlefield franchise and would greatly enjoy the game if it would just work! 

As there has been no help from EA, as of yet ,on the issue I decided to try to contact EA directly. I hope you guys will contact either me or the forum linked below, as i would sincerely love to enjoy the product you have released. 

Kind regards,

P Price

contact at:

[edit: email address removed]

ps.

link to forum issue:

http://answers.ea.com/t5/Battlefield-4/BF4-multiplayer-crashes/m-p/1924535#U1924535

Below are my server connection tests, which I have been informed is part of procedure for bug testing. (note: i was redownloading and reinstalling bf4 while doing this.)

test 1

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.1.1 1 1ms 2ms 0% 132 / 132 0ms / 10ms
* Unknown Host * 10.15.26.129 2 36ms 100% 0 / 132
* Unknown Host * 212.142.56.77 3 25ms 29ms 0% 132 / 132 10ms / 46ms
nl-ams05a-rd2-ae-60-2366.aorta.ne84.116.244.65 4 760ms 100% 0 / 132
us-nyc01b-rd1-gi-2-0-0.aorta.net 84.116.130.26 5 130ms 131ms 0% 131 / 132 100ms / 1178ms
nl-ams09b-ri1-xe-10-0-0.aorta.net84.116.130.18 6 135ms 129ms 0% 132 / 132 99ms / 173ms
* Unknown Host * 84.116.134.62 7 125ms 131ms 0% 132 / 132 108ms / 242ms
Eth1-7.edge03.abn-iad.ea.com 206.126.236.55 8 135ms 100% 0 / 132
* Unknown Host * 159.153.225.5 9 146ms 100% 0 / 132
* Unknown Host * 159.153.225.30 10 123ms 132ms 2% 129 / 132 109ms / 706ms
meav5-pub.pt.iad.ea.com 159.153.226.105 11 120ms 128ms 0% 131 / 131 103ms / 901ms

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.1.1 1 2ms 2ms 0% 98 / 98 0ms / 7ms
* Unknown Host * 10.15.26.129 2 23ms 100% 0 / 98
* Unknown Host * 212.142.56.77 3 28ms 30ms 0% 98 / 98 14ms / 47ms
nl-ams05a-rd2-ae-60-2366.aorta.ne84.116.244.65 4 126ms 100% 0 / 98
us-nyc01b-rd1-gi-2-0-0.aorta.net 84.116.130.26 5 130ms 122ms 0% 98 / 98 102ms / 172ms
nl-ams09b-ri1-xe-10-0-0.aorta.net84.116.130.18 6 145ms 131ms 0% 98 / 98 105ms / 169ms
* Unknown Host * 84.116.134.62 7 132ms 125ms 0% 98 / 98 104ms / 159ms
Eth1-7.edge03.abn-iad.ea.com 206.126.236.55 8 125ms 100% 0 / 97
* Unknown Host * 159.153.225.5 9 125ms 100% 0 / 97
* Unknown Host * 159.153.225.30 10 112ms 153ms 3% 94 / 97 107ms / 1260ms
meav5-pub.pt.iad.ea.com 159.153.226.105 11 119ms 131ms 0% 97 / 97 104ms / 525ms