Hey montanatom2!
I investigated your case and escalated it directly to our expert team. I spoke with them today, they will try to reach you via phone during the next days, please get sure that you are achievable or able to call them back.
Cheers
Basti
Hey montanatom2!
I investigated your case and escalated it directly to our expert team. I spoke with them today, they will try to reach you via phone during the next days, please get sure that you are achievable or able to call them back.
Cheers
Basti
Thank you! Yes, a guy named Brian called me and was very nice and helpful and fixed me up... it's just a shame it was that easy for someone to hack my account, and that I had to go through 3 or 4 chats and numerous calls to support and be told there is no fix, and then wait a month for a fix! Hopefully you guys are working on a better way of preventing hackers and ID'ing people and Supporting your customers! Thanks again!
Bro, how long do they talk to you on the phone?
My account got hacked too. ☹️ I'll be calling a US number from India, so I'll have to keep the call cost in mind.
