My Origin Account was Hacked
Hello, I tried logging in today to play some BF3 today to find i could not login, I thought maybe I have only forgotten my password, no matter i shall change it. I wait for the email to change the p...
Forum Discussion
Hello,
Thank you for the suggestion/solution but i was just looking to report this fraudulent act to EA which seem to not have an official avenue for this type of complaint.
If you read my post, i mentioned everything including the fact that i did go through to an ea advisor (i called LIVE CHAT), someone called poablo but after half an hour talking to myself in the chat box with no response i posted on the forum which you see above.
I am not going to call them either, if just trying to report my account being hacked is anything to go by on the website, the telephone is going to be worse.
I will be trying the live chat again though with that US trick, i hope the service is better over there.
For all our sakes(and my BF stats, which are ruined now) I hope EA TAKE ACTION.
Sincerely
Axel
Forgot to mention will report back here with the results of my futile endeavour to report this to EA.
What EA has to say about this breach and what action they will be taking.
ps they most likely will say your password was crap or i had a virus but i will Fill you guys in soon... I Hope.
Axel
EA has 2 ways to report cheats
1. Report them through the <!> on Battlelog
2. Contact them though livechat/ticket/phone using the way I suggested.
You want to be "looking to report this fraudulent act to EA which seem to not have an official avenue for this type of complaint."
I told you exactly what you needed to know, you might not like the options, but it's the only ones. You are only complaining to users like yourself by writing in here, which is rather pointless.
Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.
Cheers
-CarbonicHello
Option 1
Battlelog - Is that not for ingame hacking like aimbots or wall hacking. never the less i did report via this option yesterday the poeple i listed
eg.
gheocross1611
Option 2Live chat i did go through on that US trick you mentioned and refered him to this forum post which explained everything. After reading it he replied 'We value customers just like you' then stopped responding.
shortly after i was emailed this;
We're sorry but our conversation was disconnected before we were able to resolve case no.********** for you. If you still require assistance you can contact us through Help.EA.com.
Carbonic I dont want to get into a argument, you have helped me. But i think you missed my point, i am not complaining to the users of this forum.I am simply reporting my experiences with EA and the account hacking incident and the results/responses i get from them.
Sometimes its reliefing to know your not alone in this unfortante circumstance.
Axel
