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Anonymous's avatar
Anonymous
13 years ago
Solved

My purchase does not appear in my account of origin

hello, buy Battlefield 3 and received my email receipt, but in my Origin account the game does not appear.
What should I do to display the Battlefield 3 on my PC origin account?



sorry for the double post, I have connexion problems

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hello andresc25,

    Restart the Origin client.

    If the purchased game title isn't displayed within the Origin client "My Games" section/tab then follow the below instructions.

    Follow the instructions to "Contact a Game Advisor".

    Click this link https://help.ea.com/en/contact-us/ and type Origin into the "Select Product" field.

    Select  Billing/Purchasing and then select PC.

    Click the "Find Solutions" button.

    Click the "I Still Need Help" button.

    Select from the "Live Chat", "Call Me" and "Email Me" options!

    Remember Accept as Solution & add some XP if this answered the question!

    F

2 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hello andresc25,

    Restart the Origin client.

    If the purchased game title isn't displayed within the Origin client "My Games" section/tab then follow the below instructions.

    Follow the instructions to "Contact a Game Advisor".

    Click this link https://help.ea.com/en/contact-us/ and type Origin into the "Select Product" field.

    Select  Billing/Purchasing and then select PC.

    Click the "Find Solutions" button.

    Click the "I Still Need Help" button.

    Select from the "Live Chat", "Call Me" and "Email Me" options!

    Remember Accept as Solution & add some XP if this answered the question!

    F

  • Anonymous's avatar
    Anonymous
    13 years ago

    It appeared the game, Thank 🙂

    Only had to wait ... hehe...

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