never got ping lower than 120 ms

Hey @deadeye391,

Have you tried any connection troubleshooting steps?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

You may also run a UOTrace, and contact EA Support and they can let you know if there's anything wrong with your connection.

You can contact them here:

Hope this helps.

Thanks 🙂