Forum Discussion

plutomok91's avatar
plutomok91
10 years ago

No option to install Battlelog Web Plugin - can't launch Bf3 or Bf4

I have recently updated to Win10

I have reinstalled all my browsers, 

I have extensively cleared all the data from the browsers including plugin data

I have even reinstalled Origin, Bf3 and Bf4

Even when origin is started, it does not give me any option to reinstall the browser plugin

My chrome does not have the "Enable NPAPI" fix that other users have recommended.

In IE, Mozilla, and in Chrome when i try to launch the game or join a server it just gets stuck on "Joining Server" 

I managed to find a download link to an older plugin v 2.5.1 but even after installing it chrome doesnt detect the plugin anywhere.

Please help. im looking for someone patient enough to help me diagnose this problem. 

I cant even remember how many hours ive spend on reading through other forum posts. none have had this specific problem.

battlefield 4

3 Replies

  • TapouTony420's avatar
    TapouTony420
    10 years ago

    @plutomok91

    Your issue here is that you are trying to use a plug-in on Chrome, which Chrome does not support.  Chrome dropped support for the plug-ins a while back.  I love Chrome, but had to stop using it to launch the game for a while as the "Plug-in Free Launching" system has been buggy.  However, a week or so ago I have been able to launch the game from Chrome with no issues, but some of my friends are still having issues with it like I was before.

    If you are having issues with it, I would advise using Firefox.  When you sign in, hover over your name and go to settings.  The first option will be "Use Plug-in Free Game Launching", turn this OFF.  Then, you will see a yellow circle with an arrow in it a little to the left of your name at the top.  Click this and download and install the plug-in.  After install is complete, REBOOT your PC.  Try launching the game now.

    If you would like to give Chrome a try and see if it will work for you like it has started for me, do the same settings as above, but make sure the plug-in free launching is ON.  As I said before, it did not work for me for a long time, and suddenly started working about a week or two ago.

  • plutomok91's avatar
    plutomok91
    10 years ago

    You're right. i dont think my problem has anything to do with the plugins.

    I just got off the phone with EA support and he managed to get my game to work

    to get my game to work i had to show hidden files to completely clear the Origin cache

    and then i had to perform a clean boot
    MSCONFIG

    1. disable ALL non-microsoft services
    2. disable ALL start up services

    ONLY then will my game boot

    Unfortunately i need to run certain services and startup apps for day to day use 

    so this method incredibly inconvenient 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Remove all cookies from a browser related to battlelog - it worked for me

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