no tank repair tool in tanker class & no plane load-out option

Bro I have had the same issue since the game came out but with the pilot load out: no repair tool. Called EA and they couldn't help me. It seems as if it gets glitched out when you are getting too many kills and not dying. Maybe part of the 'fair fight' system they have. It's messed up because I had to make another gamer tag so I can fly in planes and repair myself.