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paddlewand's avatar
12 years ago
Solved

Not able to update BF4 error -4:503?

Hi,

everytime i try to update BF4 i either get the Download server has stopped responding or the error -4:503,

this has only just started happening, all previous updates have been fine, now it is slow (64 - 90 kpbs normally about 450 - 850 kbps),

Also I suppose I was stupid enough to follow a friends advice and uninstalled BF4 and Origin,

Now of course i can't download BF4 at all, same as above, I have tried a few different things,

Copied the installation from a friends computer and copied it into the installation directory, which worked well,

untill the last GB then it says the above again, absolutely frustrating,

Just as a test i Tried to download one of the other programs in my account but that was a no go as well,

In response to that, i deactivated my firewall programs (Windows and AV), ng,

Scanned for viruses (Don't ask just wanted to make sure),

uninstalled my av all together, ng,

played around with dns (not that i expected it to do anything), ng,

even put myself out in the DMZ, ng, can't update at work either which means it is most likely something on my computer or with Origin Config,

spoken with my isp but they don't block this stuff, I can download just about anything except stuff coming from Origin,

Anyone with some suggestions would be absolutly marvellous,

  • I fully understand it would make me nuts as well,  someone in this house just had almost the same issue but no error the d/l would just stop :/ What he did was turn off pc then turned it back on  and turned off all other programs then started the d/l and walked away from the PC and somehow this gave him the d/l. If not tried already try this or maybe try it again this way anything is worth a shot. 

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

20 Replies

  • Could do... if you want try this as all the fixes different versions of it but all do almost same thing... fixed it by closing origin, cutting and pasting the bf4 folder outside of origins library. Then I restarted origin so that it could see bf4 was gone, then I closed origin again and moved bf4 back to the original folder. After that it worked just fine.

    You should already have a bf4 folder as it started the d/l 

    If none of this works do this lol......Keep me posted I want to know the fix ... 


    I would contact an Electronic Arts Battlefield 4 technical support agent here:
    http://help.ea.com/en/contact-us/new/?product=battlefield-4
    Pick the device you need help with.
    Select the topic your problem falls under, and provide some more information on the issue.
    Select 'Live Chat' or 'Call Me' depending on what is available, and what you would prefer.

    ________________________________________________________________________________

    Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • paddlewand's avatar
    paddlewand
    12 years ago

    Yeah,

    Right, Here's what i did,

    Kicked my mate off his computer and copied his Battlefield 4 (Post Update), went home, re-started the download, then stopped before it crashed,

    copied my mates BF4 onto my computer, restarted origin, restarted the DL, took a few moments.. gave me an error of the DL server not responding,

    re-started, started DL did this about 5 times eventually got to the end,

    started my browser, (said i needed update BF4) did the repair option a couple of times (it kept up with the DL error),

    eventually got to the end crashed a couple of times downloading the 28mb repair files (after dropping off a few more times), then all good,

    I have Battlefield 4 again...... not good enough really even though i'm playing i hate that i had to go through so much,

    Tried to start a DL of another game but it was a no go, can't download there either, though i probably could if i was prepared to sit through all the errors but i really can't be bothered,

    I'm going to follow the link that you gave me and see what i can get,

    this is the first big problem i've had with origin so i'm prepared to give a bit of slack,

    I'll start a ticket with EA see if they have anything useful to put forward then post back here

  • That is a funny error I hunted for hrs last night on this one . With EA ask for a call back if you can as it has always been fast when I used it. Good Luck :] If I can find a better fix I will post back as well .. I keep thinking its a DLL doing this with Origin something is out to lunch. 

    ________________________________________________________________________________

    Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • You know what brain fart last night I was tired sorry :/.... try this it could well fix this....

    CHKDSK utility will try and recover or fix any data or installation errors. This can take a few hrs. SSD vs HD

    http://help.ea.com/en/article/how-do-i-run-chkdsk/

    ________________________________________________________________________________

    Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • paddlewand's avatar
    paddlewand
    12 years ago

    Hi Zorlacc,

    Sorry about the late reply, no not the hard drives, did a check, both SMART and surface scans, no bad sectors or corrupt files that i can tell,

    these last couple of days i have tried to get a hold of someone at EA but i always seem to miss the window, will keep trying though

    EDIT: I suppose they're a bit worried to be handing out email addresses?

  • This is crazy we have to have missed somthing this is a guess may do nothing...but fully worth a shot just reboot before you try and d/l again LOL and Hi paddlewand your issue bugs me so bad I forgot to say hi :]

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    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • Well just got off from a long conversation with EA,

    Apparently it could be my ports or my ISP so the next step will be the telco and see if they are responsible for this dastardly deed.

    EDIT: Sorry mate didn't see your post in my frustrated state 🙂 anyway neither of them needed an update same or newer already installed,

    did see how to delete Origin cached stuff, helped speed up the downloads a little but same result.

  • I understand the  frustrated state as this has gone on way to long for you :womanfrustrated: I agree with them at this point has to be something with ports or your ISP as we tried every fix under the sun and then some. Off chance turn off firewall and try if not done already and I am a thinking you did this already. :womanfrustrated:

    Did you not already try to d/l your game at a mates house and it still failed?

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

  • paddlewand's avatar
    paddlewand
    12 years ago

    Hi Zorlacc,

    in the end the conversation with ea was a bit of a bust, the guy was patient and the download went for quite a while, I've spoken with my ISP and finally got a hold of a techie who actually cared enough to look. they don't block or manage but if there is high use at any time then everyone suffers a little bit.

    ea were very quick to close the ticket even before i had finished speaking with my ISP, could get them to open it .... just can't be bothered.

    I'm not getting that specific error anymore it will just drop out,

    I'm not going to buy anymore games through Origin anymore i don't have two weeks to download a simple 1GB update, i've made a deal with my mate, he will download updates for bf4 and i'll just copy them over the top of what i've got, thank god that works,

    so thanks for your help it was much appreciated, (the real test would be to bring my mates computer here and see if he can down load.... SLAP... stop it.)

    See this issue has driven me crazy!

  • I fully understand it would make me nuts as well,  someone in this house just had almost the same issue but no error the d/l would just stop :/ What he did was turn off pc then turned it back on  and turned off all other programs then started the d/l and walked away from the PC and somehow this gave him the d/l. If not tried already try this or maybe try it again this way anything is worth a shot. 

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

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