Offensive emblem banned for 72 hours

@Khaanadian 

• <<We review each email we get on a case-by-case basis. While we try as hard as we can to reply within five business days, we’re human. Sometimes we’ll need longer to do it right.>> So, there is no need to send emails more than one.
• Read the battlelog Rules and Guidelines https://battlelog.battlefield.com/bf4/forum/threadview/2832654625482390000/
• Your ban will be removed after 72 hours.

Understood. I just don't think it's fair to ban me for something that I was going to fix but I was given such a small time frame. I simply could not figure out how to remove it so then you guys were like "ok too late" then removed it yourself and banned me.. I just think that's ridiculous. This would never have happened if I could have found the delete prompt in the 2 minute time frame you gave me 

To remove your emblem(s), go to battlelog and click on your profile (soldier), then hover the mouse over your emblem and click on Customize Emblem. Then, select an emblem and click on little cross to remove it.  I know it may be too late to tell you about this right now, but in this time you know how to do this and you won't repeat your mistake. 

You guys can't unban me for a little mistake? ☹️