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Anonymous's avatar
Anonymous
9 years ago
Solved

[PC] Failed to connect to EA Online

Hello,

As of today I am experiencing problems connecting to my favourite game. Yesterday or just 8 hours ago i was able to play without any problems.

I have done quite some investigation and it turns out there is some kind of a routing loop.

I saw a post where one was asked to make a simple ping command, so without further a do I did it aswell (find photo attatched).

Then going further I tried tracing the route, turns out there is some misconfigurations and this is where I am stuck. Not sure if I should contact my ISP at this point or there is another way of finding the solution to this. Maybe you have any ideas after looking at photos.

P.S. I cannot access my router due to ISP changing default password or whatever. Would it be possible for me configuring the router after reseting or it is something only ISP can do?

Im rather a newb, don't judge too hard. 🙂

battlefield 4
  • Anonymous's avatar
    Anonymous
    9 years ago

    It has been quite a while I tried playing the game. Did just now and works like a charm. I am pretty sure it was something ISP did but now it's all good.

5 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    So I did everything your both guides told me - flushed dns, went through my all firewall settings and stuff, forwarded the ports - no success. I also managed to get into my router after reseting it but nothing changed.

    Just a quick drawback, I have been playing this game for a long time now and I believe the problem occured once I restarted my pc. But I still don't understand how could restarting pc affect any of this.

    What do you think about the photos I uploaded before? Isn't the routing loop the problem Im facing?

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @Reich0

    I am really sorry for those troubles with connection. Can you try to load your Clean Boot and try to run Battlefield 4? If there is something in your system, messing up with connection, Clean Boot should clear this out. 

    Cheers,

    Archi

  • Anonymous's avatar
    Anonymous
    9 years ago

    It has been quite a while I tried playing the game. Did just now and works like a charm. I am pretty sure it was something ISP did but now it's all good.

  • Juim1j's avatar
    Juim1j
    7 years ago

    Here's the fix that worked for me. I tried everything else but that didn't work but this, poof, just worked.

    You need to go to "%windir%\System32\drivers\etc" and finally open the "hosts" file with either the Windows Notepad or Notepad ++, I recommend the latter.

    What we're going to do is reset this file, to do this simply delete any lines after the 20th line, you're file should only have 20 lines of text.

    If you take a look at the attatched .png file I included, your "hosts" file should look like the one circled in blue.

    Cheers.

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