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l_Mr_AB_l's avatar
12 years ago

PC Freeze -> Reboot, BSOD dxkrnl.sys

Hi all

I'm having an issue which causes my PC to freeze and reboot. I can play any game I own except 2.

  • NFS Rivals (PC Freeze after 5-10 minutes of play)
  • BF4 (PC Freeze not very common, maybe once a week)

Everytime I have this issue I check my BlueSreenViewer and get to see it gets caused by the same driver and address every single time.

(Again, this only occurs playing NFS and BF4 -> Frostbite 3 engine?)

I tried reinstalling my graphic card drivers and directX but no luck.

This is what my BlueScreenViewer tells me:

==================================================
Dump File         : 112813-15880-01.dmp
Crash Time        : 28/11/2013 23:30:24
Bug Check String  :
Bug Check Code    : 0x00000116
Parameter 1       : fffffa80`134ee1e0
Parameter 2       : fffff880`0fdc02bc
Parameter 3       : ffffffff`c000009a
Parameter 4       : 00000000`00000004
Caused By Driver  : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\112813-15880-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 807.192
Dump File Time    : 28/11/2013 23:31:15
==================================================

Anyone having this same issue? Anyone knowing how to deal with this? Any help?

Kind regards.

(P.S..: Again, only happening with BF4 and NFS R.)

13 Replies

  • - Tryed repairing Windows Visual C++ 2012, didn't fix it (for some it did)

  • Problem still occurs.

    Found out i cant get thru the cinematic with the sinking vehecle in the campaign.

    Just gonna sit and wait till EA and Dice KNOW about the problem and actually gonna do something about it.

    Tried everything and nothing works, and since it only happens with the new awesome frostbite 3 engine games i aint gonna blame my pc.

  • Have you ruled out Video Card GPU temp issues? That was my problem. I have an Asus GTX660-TI, I used Asus's program to run the GPU fan at 100% and that held the temp to 51C. Battlefield 4 was running my video card at 100%, so it was heating up.

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