[PC] Punkbuster won't install
I have uninstalled PB a while ago and want to play again. I start with opening pbsvc.exe and clicking Next and Agree to install. Everything lights up green but I get this error: Failed to copy the f...
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Thanks for looking and trying to help. I know how hard it is to search for 'punkbuster crash' and not receive pages of the more common crash it has :mantongue:
It is a strange issue you have :/ Tones of videos on youtube but could not find any in English with your issue. This is why I hunted down the link on PB for help as they will have more of a idea on what to do. Keep me posted as I want to know the fix as this bugs me all the normal things to fix it are not working :womanfrustrated:
I opened a ticket on the Even Balance website the same date this topic was posted. There have been 15 exchanges of communication but I am not sure they have understood my explanations of the problem. However, I found a workaround and began again to be able to play on PB enabled BF4 servers.
The pbsetup crash is due to not being able to connect to the servers from which updates are retrieved from. Instead of giving a helpful error message, the program seems content to just crash.
I installed pbsetup on a different computer (the third in a bunch—the first and second alternatives encounted the same crash, even though one was XP and I bypassed any router obstruction by using a different source for internet). I updated the program, added the games, closed it and transferred all the files pbsetup made into the correct locations on the game computer. (The locations are evident from where they are made. There are some that exist in the same folder as the pbsetup executable and others which go in the BF4 'pb' directory—if one doesn't exist, make it in the directory where bf4.exe is.)
The pbsvc error still happens but it turns out to be of no consequence.
Whenever a Punkbuster update comes out I will need to repeat the process because the crash still happens on the game computer. I can see the UI because it doesn't do the initial update, but clicking Update Punkbuster crashes the program. I hope this is of some use.
Well good on you for a semi fix but you still need full fix but for now you can play again so good job. Have you ever made contact with a EA game adviser to see if they have a full fix? It sure cant hurt to ask.
Follow the Steps to contacting an EA Game Adviser:
1 Click here to go to the EA contact page. http://help.ea.com/en/
Note: Top left pick your Country :]
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
