Forum Discussion

Anonymous

12 years ago

Solved

pissed off!!!!

i need to speak to a real ea person is there a number to contact them?!!? or chat?!!?!?!

EA_Dennis
EA Staff
12 years ago
Yep, we provide both, phone and chat support, via our help center at https://help.ea.com/contact-us

From there you can get in direct contact with a Game Advisor who will assist you further with any issues you might have experienced.

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
Anonymous
12 years ago
I wouldn't bother with the support since they're at no help at all. They close your tickets without reason simply because they cannot provide with the support. They hang up on you when you're at the phone, they put you on hold and never come back.
They also waste your time in the chat support and tell you to wait, then come back with no solution. If you're pissed now then you'll go bat**bleep** insane when you reach their support. I don't know what issues you got with the game but you will most likely solve it faster on your own than EA with a full team of "experts", what a joke.