Forum Discussion
Anyone try DEC 16 update? DICE didn't give us release note yet.
I will try it and reply the feedback later 🙂
Edit : release note is out now, no mention about memory leak though.
http://battlelog.battlefield.com/bf4/forum/threadview/2955064770537492880/
- Carbonic12 years agoHero+
Update 5: AMD technical support responded to a ticket I made a while ago.
Their response:
- Thanks for your mail. Yes, our driver team had already received some reports related to this issue before, and after some investigates, they thought that this issue seems to have been resolved, possibly via a patch released by DICE. And they didn’t receive much reports related to this issues recently. So please try to find some game patches form EA to solve your issue, thank you.
So, apparently they think the error has magicly solved itself because we don't complain enough. So I would urge all in here with the problem to go to: http://emailcustomercare.amd.com/ and fill out a support request with all your relevant information. You can also write them at https://twitter.com/AMDRadeon, https://twitter.com/AMDGaming, https://www.facebook.com/AMDGaming and the other places AMD hangs out.
- 12 years ago
Support Ticket doesnt work.
Twitter&Facebook: done.
- Anonymous12 years ago
I received an email from amd:
Dear Customer,
You had reported an issue with the Catalyst 13.11 Beta driver which involved Battlefield 4 crashing after experiencing a severe memory leak.
We continue to investigate this issue.
Since Battlefield 4 is launched via Battlelog on a browser, what browser (name and version) are you using ?
If you launch the game via a browser other than the default browser you are currently using, does the problem continue ?
I appreciate your feedback and thank you, in advance, for your cooperation.
Regards
AMD Global Customer CareReply MI
Thanks for answering
I enter the game from Chrome browser version
31.0.1650.63 and always close the browser, the browser during the game
is closed, no matter which browser you use firefox, explorer etc has
nothing to do with the browser. Memory loss is always on every map
change goes up to 95% and you have to restart the pc. I have used all
versions beta drivers and continuous loss of memory. It is in the AMD
HD5000 and AMD HD6000 series mainly with Windows 8.1. Sometimes in some
nvidia but very few. For more information you can check this link is
all well detailed.
http://answers.ea.com/t5/Battlefield-4/INFO-
REQUEST-NP-Pool-Memoryleak-PC-only-updated-Dec-11/m-p/1951455#U1951455
http://forums.amd.com/game/messageview.cfm?
catid=443&threadid=168894&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear
I hope the technicians can fix the problem. We expect answers thanks.
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