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Carbonic's avatar
Carbonic
Hero+
12 years ago
Solved

[Possible solutions/INFO REQUEST] NP Pool Memoryleak [PC only] updated: Apr. 13

The infamous "NP Pool Memoryleak" problem. I've decided to gather information about it so it can hopefully get some attention. Click the "Me too" button if you have this problem. Write here i...
battlefield 4
  • Carbonic's avatar
    Carbonic
    10 years ago

    As this issue seems to have been resolved with new drivers I'll mark this thread as solved now.

Carbonic's avatar
Carbonic
Hero+
12 years ago

Update 5: AMD technical support responded to a ticket I made a while ago.

Their response:

  • Thanks for your mail. Yes, our driver team had already received some reports related to this issue before, and after some investigates, they thought that this issue seems to have been resolved, possibly via a patch released by DICE. And they didn’t receive much reports related to this issues recently. So please try to find some game patches form EA to solve your issue, thank you.

So, apparently they think the error has magicly solved itself because we don't complain enough. So I would urge all in here with the problem to go to: http://emailcustomercare.amd.com/ and fill out a support request with all your relevant information. You can also write them at https://twitter.com/AMDRadeon, https://twitter.com/AMDGaming, https://www.facebook.com/AMDGaming and the other places AMD hangs out.

  • snejjjj's avatar
    snejjjj
    12 years ago

    Support Ticket doesnt work.

    Twitter&Facebook: done.

    • Anonymous's avatar
      Anonymous
      12 years ago

      I received an email from amd:

      Dear Customer,

      You had reported an issue with the Catalyst 13.11 Beta driver which involved Battlefield 4 crashing after experiencing a severe memory leak.

      We continue to investigate this issue.

      Since Battlefield 4 is launched via Battlelog on a browser, what browser (name and version) are you using ?

      If you launch the game via a browser other than the default browser you are currently using, does the problem continue ?

      I appreciate your feedback and thank you, in advance, for your cooperation.

      Regards


      AMD Global Customer Care

      Reply MI

      Thanks for answering

      I enter the game from Chrome browser version 
      31.0.1650.63 and always close the browser, the browser during the game 
      is closed, no matter which browser you use firefox, explorer etc has 
      nothing to do with the browser. Memory loss is always on every map 
      change goes up to 95% and you have to restart the pc. I have used all 
      versions beta drivers and continuous loss of memory. It is in the AMD 
      HD5000 and AMD HD6000 series mainly with Windows 8.1. Sometimes in some 
      nvidia but very few. For more information you can check this link is 
      all well detailed.

      http://answers.ea.com/t5/Battlefield-4/INFO-
      REQUEST-NP-Pool-Memoryleak-PC-only-updated-Dec-11/m-p/1951455#U1951455


      http://forums.amd.com/game/messageview.cfm?
      catid=443&threadid=168894&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear

      I hope the technicians can fix the problem. We expect answers thanks.


    • DirtyxLarry's avatar
      DirtyxLarry
      12 years ago

      Did todays patch do anything for this?

      • snejjjj's avatar
        snejjjj
        12 years ago

        Nope, leak still there.

        Patch Notes:

        Spoiler
        Dec 16 PC Game Update Notes
        -Fix for a crash that would cause the game to stall, resulting in a sound loop. This should eliminate most of the problems relating to this.
        -Fix for the SUAV (introduced in the China Rising expansion pack) not exploding when hitting enemy soldiers. While these indeed should be deadly, they were never designed for “roadkilling” opponents.
        -Fixed one of the issues related to the so-called “Netcode” (see below for details)
        -Fix for player tags not always showing when needed to, resulting in players shooting team members.
        -Fix for graphical flickering appearing on terrain.
        -Fixed the instance where players suddenly would transition into Spectator Mode while playing the Defuse game mode.
        -Fix for a Defuse bug where none of the teams would win a round by letting the timer run out.
        -Fix for players getting stuck in the revive screen after being killed.
        -Fix for players getting stuck in the kill camera after being revived.
        -Fix for the game mode specific ribbons being counted twice in the multiplayer progression.
        -Made the NVidia 331.82 driver version mandatory for all players.
        -Disabled DirectX 11.1 on NVidia cards that have outdated drivers.
        -Fixed driver version not being properly detected on NVidia Optimus systems.
        -Fixed a minor crash that could occur when bringing up the scoreboard.
        -Fix for the issue where the game would get stuck in loading screen when players tried to join a Second Assault map without actually owning Second Assault.

        “Netcode” improvement
        We’ve addressed the so called “Kill trading”. This refers to when two players fire at each other and, seemingly, both die at the same time. The time window where a bullet could cause damage from an already dead player is now calculated as intended, decreasing the timeframe when players with high latency could get a kill, even though they should be dead according to the server.

        R16 Server Update Notes
        -Fix for some of the more common server crashes
        -Overall performance enhancements
        -UCAV ammo replenish time was set from 20 to 90 seconds
        -Round time limit intervals were added for the different server types

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